Frequently Asked Questions

1. What is Authera Solutions?
Authera Solutions is a consultancy and technology platform that helps businesses streamline operations, improve compliance, and boost growth through smart automation. We combine deep industry expertise with powerful tools to make data, decision-making, and day-to-day processes faster and easier.

2. Who do you work with?
We work with businesses of all sizes—from startups to SMEs to public sector organisations. Whether you're in property, housing, professional services, or another sector entirely, if you're looking to improve efficiency and grow through technology, we can help.

3. What kind of problems can you solve?
We help clients tackle issues like scattered data, manual reporting, missed compliance deadlines, workforce limitations, and lack of visibility across operations. Our tools automate repetitive tasks, prioritise actions based on risk or business impact, and give you clarity in decision-making.

4. Do you only focus on fire and building safety?
That’s where we started, but it’s not where we stop. While we have deep expertise in regulatory compliance and building safety, the Authera platform is designed to support any business looking to embrace automation and improve operational performance.

5. Is this just another software tool?
No. Authera combines expert consultancy, custom automation solutions, and hands-on support to help you integrate technology that actually fits your business. We don’t sell off-the-shelf software—we design scalable, tailored systems that work with your team, not against it.

6. Will automation replace my team?
Not at all. We believe in enhancing human input, not replacing it. Our tools are designed to free your team from repetitive admin and give them more time to focus on high-value, strategic work.

7. What results can I expect?
Faster decision-making, better data visibility, lower compliance risks, improved customer experience, and more time to focus on growth. Every business is different, so we tailor outcomes to your specific goals.

8. What’s the first step to work with you?
Start with a free discovery call. We’ll learn about your challenges and goals, and show you how Authera can help. From there, we can offer a short pilot or full implementation plan depending on your needs.

Technical FAQ

1. Is Authera One a cloud-based platform?
Yes. Authera One is a secure, cloud-based platform that allows your team to access insights and automation tools from anywhere, without the need for complex on-premise setup.

2. What systems can Authera integrate with?
Authera can connect with a wide range of tools and data sources, including Excel, SharePoint, CRMs, APIs, property databases, regulatory portals (e.g. BSR, LFB, MHCLG), and third-party platforms. We tailor integrations based on what your team already uses.

3. Is my data secure?
Absolutely. We follow industry best practices for data protection, encryption, and GDPR compliance. Your data is only accessible to authorised users, and we ensure full transparency about how it’s stored and used.

4. Do I need to install anything on my computer?
No installation is required. Authera is web-based, so all you need is a secure login and internet access. We can also offer user-specific dashboards and mobile-friendly interfaces.

5. Can your system generate reports automatically?
Yes. Authera can automate report generation for compliance, inspections, project tracking, and more. Reports can be customised to suit regulatory formats or internal reporting needs, and shared automatically with stakeholders.

6. Can we customise the platform to suit our processes?
Definitely. Authera is built to be flexible. We can tailor workflows, alerts, automation triggers, and dashboards to match your business processes and priorities.

7. How long does it take to get started?
For most clients, we can have a basic pilot setup within 10 working days. Full integration and scaling will depend on the size and complexity of your systems, but we aim for minimal disruption and fast delivery.

8. What kind of support do you provide?
We offer hands-on onboarding, training, and ongoing support—plus access to a dedicated consultant for strategic guidance. We’re not just a tech provider; we’re a partner in your growth.