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Privacy Policy

Last updated: [Sun 4th May 2025]

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Authera Solutions Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely.

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This Privacy Policy explains how we collect, use, and protect your information when you use our website or interact with us.

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1. Who We Are

Authera Solutions Ltd is a UK-based consultancy and technology company helping businesses improve operational efficiency and compliance through automation and innovation. Our registered office is at 30 Churchill Place, London, E14 5RE United Kingdom

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2. What Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, job title, and company name.

  • Technical Data: IP address, browser type, device information, and usage data collected via cookies.

  • Communication Data: Information you provide through forms, email, or live chat.

  • Client Data: Information provided to us by clients in the course of delivering services (e.g., reports, building or property data).

 

3. How We Use Your Information

We use your data for the following purposes:

  • To respond to enquiries and provide services.

  • To improve our website, platform, and services.

  • To send relevant updates or marketing communications (with your consent).

  • To meet legal and regulatory obligations.

 

4. Lawful Bases for Processing

We only process your personal data where we have a lawful basis, including:

  • Your consent.

  • The performance of a contract.

  • Compliance with legal obligations.

  • Our legitimate interests (e.g., improving services, marketing to business contacts).

 

5. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Trusted third-party service providers who support our operations (e.g., hosting, CRM, analytics).

  • Regulators or legal authorities where required by law.

  • Project collaborators or subcontractors involved in service delivery, under strict confidentiality agreements.

 

6. Data Security

We implement appropriate technical and organisational measures to safeguard your information. All data is stored securely and access is restricted to authorised personnel.

 

7. International Transfers

If we transfer personal data outside the UK, we ensure that appropriate safeguards are in place (such as UK-approved standard contractual clauses).

 

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or to comply with legal requirements. If you are a client, your data may be retained for up to 7 years after the end of the engagement, unless otherwise requested.

 

9. Your Rights

You have rights under UK GDPR, including:

  • The right to access your personal data.

  • The right to correct inaccurate data.

  • The right to request erasure (in certain circumstances).

  • The right to restrict or object to processing.

  • The right to data portability.

  • The right to withdraw consent at any time (where applicable).

To exercise these rights, contact us at [Insert email address].

 

10. Cookies

Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings or our cookie banner (if applicable).

 

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any significant changes will be posted on our website with a new “Last updated” date.

 

12. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

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Authera Solutions Ltd
Email: support@autherasolutions.com
Registered Address: 30 Churchill Place, London E14 5RE United Kingdom
Company Registration Number: 16258668

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